Privacy Policy

Feel S.r.l. (hereinafter also "Feel Your Look") with registered office in Via Roggia Morlana n. 8, 24044 Dalmine (BG), as data controller, recognizes the importance of maintaining the confidentiality, integrity and security of Your personal data (hereinafter "Personal Data") and pursuant to art. 13 of Regulation (EU) 2016/679 (hereinafter "GPDR"), informs you that the Personal Data communicated by you via the Site: will be treated in compliance with current European legislation and national law on privacy.

1. Type and source of data

Browsing data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data (defined log files) whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category includes IP addresses or domain names of computers used by users who connect to the Site, URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and IT environment of the 'user. These data are used only to obtain anonymous statistical information on the use of the Site and to check its correct functioning. search Brands


To ensure the functioning of the Site and to improve the service offered, cookies are used on the Site. Cookies are small text files that the sites visited by the user send to their terminal (usually the browser), where they are stored before being re-transmitted to the same sites at the next visit by the same user. For more information, to know the cookies used on the Website and eventually disable them and / or deny consent, refer to the cookie policy.

Personal data voluntarily provided by the interested party

Feel Your Look collects and will process the Personal Data you directly and knowingly provide through the Site on the occasion of your online product purchase order, and / or your registration on the Site and / or to the newsletter service and / or to the "Beauty Points" loyalty program, and / or to your request through our form in the "Contacts" section.

These data include “common” data, for example, by way of example and not exhaustive: name and surname, email address, telephone number, address, date of birth, user id and password of the Interested parties who have registered in the Site. Credit card information (including credit card numbers and other payment information) is provided to our payment service providers who further process payment details.

Feel Your Look does not store or store credit card data or use it directly. The optional, explicit and voluntary sending of e-mails via the Website and / or to the addresses indicated on the Website entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message sent.

2. Purpose of data processing and Legal basis

Personal Data will be used for the following purposes:

• (a) to answer and satisfy your every request and therefore to manage the relationship between you and Feel Your Look (ex. contact for information);
• (b) to process your online purchase order and therefore to carry out all the order management activities (including the administrative-accounting management of the contract, the shipment of the products, the management of payments, etc.). );
• (c) to fulfill all the obligations imposed by the laws and regulations in force;
• (d) for marketing purposes: subject to your explicit consent, to send you emails with information and promotional communications (newsletters), advertising material, catalogs and invitations to events, relating to products and services;
• (e) for purposes of loyalty: subject to your explicit consent, for the management of the "Beauty Points" loyalty program and the benefits that are derived for the members;
• (f) if necessary, to ascertain, exercise or defend the rights of the Data Controller in court.

For the purposes described above, the legal basis that legitimates the processing lies in points a) and b) in the need to have Personal Data for the execution of the contract with the interested party, or for execution of pre-contractual measures adopted at the request of the same, pursuant to Article 6 letter b) GDPR. With regard to the purpose referred to in point (c), processing is necessary to fulfill a legal obligation to which the Data Controller is subject pursuant to art. 6 letter c) GDPR. For the purposes of marketing (d) and loyalty (e), processing is lawful only if and to the extent that the interested party has given consent to the processing of your personal data for the specific purpose (art. 6, lett. a) GDPR). For the purpose referred to in point e), the processing is based on the legitimate interest of the Data Controller, pursuant to art. 6 letter f) GDPR.

3. Processing methods

The Personal Data will be processed using appropriate electronic or automated, computerized and telematic tools, or by manual paper processing, with logic strictly related to the purposes for which the personal data were collected and, in any case, in such a way as to guarantee the security and confidentiality of the data.

The Personal Data will be processed by internal staff of the Owner, trained for this purpose and authorized for processing in the performance of duties. assigned employees, and possibly as necessary and / or instrumental for the execution of the aforementioned purposes by external parties who will act on behalf of Feel Your Look as external Data Processors (eg service providers, shippers, technicians who perform the maintenance of IT services, a company that the Data Controller may use for the creation and / or management of campaigns. pr of their products or services, etc).

4. Nature of the provision

Providing Personal Data is necessary if you wish to register and / or make a purchase order on the Site, and / or contact us. Any refusal would make it impossible for the Owner to proceed with the activities described. Instead, the processing of your data for the purposes referred to in letter (d) of paragraph 2, marketing, and (e) loyalty program, subject to the release by you of an explicit consent, is optional.

Any refusal to grant consent does not have any other effect than to not be able to offer you an information service about initiatives that could interest you, about products, services and events of the Data Controller, or to access reserved benefits to those enrolled in the "Beauty Points" loyalty program. You may at any time modify or revoke your consent or oppose the processing by writing to the post office to Feel Srl, with registered office in Via Roggia Morlana n.8, 24044 Dalmine (BG), or via e-mail at info @

5. Communication and dissemination of data

Your Personal Data, as far as necessary and / or instrumental for the execution of the aforementioned purposes, may be processed on behalf of Feel Your Look by external parties who will act as Data processors who belong to the following categories:

• companies, consultants and professional firms that provide assistance and / or consultancy services, or that carry out, on behalf of the Owner, connected and instrumental services for the purposes of data processing (eg, service providers, shippers , technicians who carry out the maintenance of IT services, a company that the Data Controller can use to create and / or manage promotional campaigns for their products or services, etc.).
Your Data will not be transferred abroad to countries outside the European Union and will in no case be distributed to undetermined subjects.

6. Duration of treatment

Your personal data will be processed and stored for the time necessary to carry out the purposes for which they were collected, in accordance with the storage times required by the applicable regulations or, where applicable, up to when you do not revoke the consent given through the channels indicated in the Statement.
At the end of the expected storage period, Feel Your Look will irreversibly cancel or make anonymous personal data concerning its customers used for the described activities.

7. Rights of the interested party

We remind you that at any time you may exercise the rights provided by articles 15 to 21 of the GDPR and, in particular, request information on the existence and characteristics of the processing of your personal data, the rectification, the cancellation of the same or the limitation of the treatment, oppose the processing and / or request the transmission of your personal data to another Owner.
You will also have the right to revoke the consent given at any time, without prejudice to the lawfulness of the processing based on the consent expressed before the revocation and to propose a complaint to the Italian Authority for the protection of personal data referred to in the link https: //

8. Contacts

For any request concerning your Personal Data referred to this information and for the exercise of your rights, you can contact, free of charge, the Owner by writing to Feel Srl, with registered office, by post. in Via Roggia Morlana n.8, 24044 Dalmine (BG), or by e-mail at [email protected].

Feel Your Look reserves the right to modify this privacy statement at any time.
The version published on the Site is the one currently in force.

Last update: November 2019
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