Our Services


Speed, efficiency, security: a world of services designed for you.



Customer service


For information on ordering, shipping and/or advice on the purchase, please contact our Customer Service by phone number: +39 334 39 81 350 o +39 035 501242 shown in Home Page or via Skype/WhatsApp.


The service is available from Monday to Friday from 9.30 to 12.30 and form 14.00 to 18.00 (italian time).



Always open


FeelYourLook.com is open 365 days a year, 7 days a week, 24 hours a day.


Always at your disposal!



Delivery time


FeelYourLook.com guarantees the receipt of the goods in 24 hours in the Centre-North italy and in 48 hours in the south and in the islands, from pick-up order.


In Europe, the shipping time is in 48/72 hours.


The delivery time may be different due to force majeure such as weather events or strikes.


Deliveries are made Monday to Friday from 8.30 to about 18.00 (excluding national holidays) and will be delivered to the address indicated in the order.


Control of your shipment can be checked in the “Order History”.



Free shipping


Shipping costs are free for orders over € 59,00 (VAT included) for Italy.


For orders below € 59.00 (VAT included), the cost of shipping is € 4,50 (VAT included).


For Europe the shipping is free for orders over € 129.00 (including VAT).


For orders lower than the figure given, please consult the shipping costs to the following link.



Security payment


Payments made on the site FeelYourLook.com are completely safe and risk-free.


All data is transferred in encrypted form using SSL protocol and are not intercepted by outsiders.


Even Paypal is a fast and secure payment system and the amount will be charged directly to the credit card or debit card assigned to the customer.



Sample / Gadgets for free


FeelYourLook.com offers to its customers a gift and/or samples for free.


Type and quantity may be different depending on availability.



Money back guarantee


Each FeelYourLook.com customer can use the Return Policy.


It is possible to return any product purchased on FeelYourLook.com within 14 working days from the date of delivery.


For more details, please read the following procedure to this link.